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About us

Chatime is a fresh tea specialist franchise focusing on modernised Taiwanese tea culture. Nothing beats freshly brewed tea for flavour and fragrance.

Founded in Taiwan in 2003, Chatime is an international franchise with over 1000 stores worldwide serving more than 400,000 customers every day. The company launched in Australia in 2009 and has quickly grown to over 60 outlets across Australia.

Our commitment

Combining 30 years of tea production and a team of professional tea developers and testers, the company employs state-of-the-art technology and uses the highest quality ingredients to deliver a great tea tasting experience.

Chatime’s successful franchise chain is down to well-developed training programs, an exceptional retail audit system, cutting edge product innovation, and a specialised management and research team that support the Chatime family of franchisees every step of the way.

Chatime is committed to delivering consistently high quality beverages with outstanding customer service.

Franchise

Cha time was founded in 2003 with the goal of introducing the world to the flavour and fun of modern Taiwanese tea.
We have since grown to over 1,000 stores worldwide (over 60 in Australia since 2009) and our team serve more than 400,000 customers per day. We take enormous pride in making innovative, refreshing teas that surprise and delight even the most adventurous individuals.
With more than 30 years of experience within the industry, we lead the way in providing authentic Taiwanese fresh tea, giving customers a welcome alternative to the glut of artificial, sugary and unhealthy options in the marketplace.
The journey starts with sourcing the highest-quality ingredients, using unique methods of infusing and blending tea leaves, freshly brewing teas in our stores and supporting local Australian farmers through our use of real dairy products. It’s why nothing is more invigorating than a freshly brewed tea from Cha time.
If you’re passionate about joining a brand that serves more than 280,000 litres of fresh tea per day, then Cha time is here to help you begin an exciting new journey.


Contact Chatime

tell us

We love and respect our customers and love to hear your experience in our Chatime stores.

Tell us what you think about our drinks and service. We look forward to receiving your feedback and comments.

tell us

general enquiries

If you would like more information about Chatime, we invite you to contact us.

contact us

careers

If you interested in brewing a career with Chatime, you must love Chatime tea, be friendly towards customers, have an outgoing and happy personality, with work passion, commitment, and have a desire to learn!

We are constantly looking for talent from junior shop assistants to Store Managers! Previous experience in retail or hospitality operations is preferred, and weekend availability is essential. This is a fantastic career opportunity to join a successful and fast growing global company.

If Chatime is your cup of tea, please fill in the online application form or download and complete the application form and send it with your resume and cover letter to [email protected] online application form pdf application form

online application form 

pdf application form