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About us

Chatime is a fresh tea specialist franchise focusing on modernised Taiwanese tea culture. Nothing beats freshly brewed tea for flavour and fragrance.

Founded in Taiwan in 2003, Chatime is an international franchise with over 1000 stores worldwide serving more than 400,000 customers every day. The company launched in Australia in 2009 and has quickly grown to over 60 outlets across Australia.

Our commitment

Combining 30 years of tea production and a team of professional tea developers and testers, the company employs state-of-the-art technology and uses the highest quality ingredients to deliver a great tea tasting experience.

Chatime’s successful franchise chain is down to well-developed training programs, an exceptional retail audit system, cutting edge product innovation, and a specialised management and research team that support the Chatime family of franchisees every step of the way.

Chatime is committed to delivering consistently high quality beverages with outstanding customer service.

Discovera Cha

"Cha" means "Tea" in Chinese. Our Cha is brewed fresh in store, using tea leaves and other high quality natural ingredients. We rely on natural flavours, so we don’t need to use preservatives and we don’t use pre-made tea or tea powders.

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Chatime draws from traditional Taiwanese tea concepts to create our delicious fusion of flavours. We continuously develop new drinks to keep our menu fresh and dynamic. We offer a variety of refreshing and nutritional hot and iced teas, which are tailored to individual tastes, so there is always a tea for you.

Chatime Guide





Chatime support Australian Farmers, and use 100% FRESH DAIRY PRODUCTS .

Our Milk Teas are thickened with REAL CREAM and we are honest with our customers about WHAT IS IN OUR MILK TEA.

Vitasoy


Chatime offers customer regularsize (500ml) and large size (700ml) of cold drinks, and regular size (500ml) of hot drinks. Customer can upsize their drink with paying 50c easily.

Chatime Guide

Chatime Guide





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product series size toppings sweetness & ice level

Chatime serves over 10 toppings to customers. There are pearl, herbal jelly, coconut jelly, red bean, coffee jelly, aloe vera, lychee jelly, rainbow jelly, grape jelly, egg pudding, malt, whipped cream, fulfils consumers’ different taste.

Chatime Guide


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product series size toppings sweetness & ice level

Chatime cares about customers’ different taste and habit, and welcome customers to choose their preferred sweetness and ice level when ordering.

Chatime Guide


Chatime Guide
Discovera Cha
Discovera Cha
Discovera Cha

Discovera Cha


WA NT SA QLD NSW ACT VIC TAS

Franchise

Chatime is currently one of Australia’s fastest growing franchises with over 60 stores already open across the country.

Globally, we have over 1000 retail locations including Taiwan, Mainland China, Hong Kong, Macau, Vietnam , Indonesia, Malaysia, Singapore, the Philippines, India, Korea, UAE, United Kingdom, Canada and the United States of America, experiencing a growth rate of more than 80 percent over the past two years.

By utilising our state-of-the-art technology, including computerised tea brewing machines, fructose flow machines as well as tea and coffee espresso machines, Chatime franchises save time and space while maximising drink quality, helping small retailers provide their customers with a great product every time, resulting in repeat business and great margins.

Contact Chatime

tell us

We love and respect our customers and love to hear your experience in our Chatime stores.

Tell us what you think about our drinks and service. We look forward to receiving your feedback and comments.

tell us

general enquire

If you would like more information about Chatime, we invite you to contact us.

contact us

careers

If you interested in brewing a career with Chatime, you must love Chatime tea, be friendly towards customers, have an outgoing and happy personality, with work passion, commitment, and have a desire to learn!

We are constantly looking for talent from junior shop assistants to Store Managers! Previous experience in retail or hospitality operations is preferred, and weekend availability is essential. This is a fantastic career opportunity to join a successful and fast growing global company.

If Chatime is your cup of tea, please fill in the online application form or download and complete the application form and send it with your resume and cover letter to [email protected] online application form pdf application form

online application form 

pdf application form