Mix-in Madness Terms and Conditions

Chatime Mix-in Madness 2025 Promotion Terms & Conditions (“Conditions of Entry”)

 

Schedule
Promotion:	Chatime Mix-In Madness Promotion
Promoter:	CHATIME AUSTRALIA PTY LTD ABN 60 136 677 453, Level 7, SE02 CIVIC TOWER, 66 Goulburn Street, Sydney, NSW 2000, Australia. Ph: (02) 9283 0880 For any inquiries regarding this Promotion, please contact the Promoter at [email protected] or on (02) 9283 0880
Promotional Period:	Start date: 10/04/25 at 9am AEST End date: 22/05/25 at 5pm AEST
Eligible entrants:	Entry is only open to Australian residents who hold an active Chatime Loyal-Tea membership. Entrants under the age of 18 must have parent or legal guardian approval to enter.
How to Enter:	To enter the Promotion, an entrant must sign-up to become a Chatime Loyal-Tea member or be an existing Chatime Loyal-Tea member. The eligible entrant must visit the Chatime Australia website at (www.chatime.com.au) during the Promotion Period and play the online game for the chance to win. To be eligible to redeem any prizes, the eligible entrant (‘Players’) must be a Chatime Loyal-tea member at the time of prize redemption.
Entries permitted:	Chatime Loyal-Tea members may enter multiple times provided each entry is submitted separately in accordance with the entry instructions above. One prize per play awarded. Players are not guaranteed to win a prize for each play.
Instant Win Prizes:	There are four (4) types of instant win prizes available to be won during the Promotion Period: Value of our total prize pool – $199,350.00 – 36,000 x Free Upsize valued at $0.90 each – total $32,400 – 27,000 x Free Mix-In valued at $0.95 each – total $25,650 – 18,000 x $3 off – total $54,000 – 9,000 x Buy One Get One Free (Discount applied to lowest price item up to the value of $9.70, excludes additions of plant milk and mix-ins) valued at up to $9.70 each – total $87,300
Redemption:	All instant win prize winners will be notified immediately on screen that they have won a prize. Prizes will be delivered electronically via the App of the registered Player’s Loyal-Tea membership. Instant Prize winners must redeem their prize with their Chatime Loyal-Tea Membership and in accordance with the voucher terms. Loyal-Tea Members will have 7 days to redeem their Free Upsize, Free Mix-In, $3 off and Buy One Get One Free prize from date of issue. After 7 days, the voucher will expire. Any ancillary costs associated with redeeming the prize vouchers are not included. Prize vouchers will expire on the date indicated and any unused balance of the vouchers will not be awarded as cash. Redemption of the vouchers are subject to any terms and conditions of the issuer including those specified on the vouchers.
Total Prize Pool:	Up to AUD $199,350

 

1. The entrant (or their parent or guardian) agrees and acknowledges that they have read these Conditions of Entry (and Schedule) and that entry into the Promotion is deemed to be acceptance of these Conditions of Entry (and Schedule). Any capitalised terms used in these Conditions of Entry have the meaning given in the Schedule, unless stated otherwise.
2. The Promotion commences on the Start Date and ends on the End Date (“Promotional Period”). Entries are deemed to be received at the time of receipt by the Promoter and not at the time of transmission or deposit by the entrant. Records of the Promoter and its agencies are final and conclusive as to the time of receipt.
3. Valid and eligible entries will be accepted during the Promotional Period.
4. Employees (and their immediate family members) of the Participating Venues, agencies/companies directly associated with the conduct of this Promotion, the Promoter, businesses involved in determination of winner/s for the Promotion, businesses involved in the management of the Promotion, any organisation benefiting from the Promotion, the Promoter’s distributors, suppliers, subsidiary companies/businesses and associated companies and
   agencies are not eligible to enter.”Immediate family member” means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step- grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step- sister or 1st cousin.
5. If a prize is won by a person under the age of 18 (the “young winner”), the prize may be awarded to the young winner’s parent or guardian and subject to that parent or guardian’s consent.
6. All reasonable attempts will be made to contact each winner.
7. If any winner chooses not to take their prize (or is unable to) or does not take or claim a prize within a reasonable time, as specified by the Promoter, or is unavailable, they forfeit the prize and the Promoter is not obliged to substitute the prize.
8. Where entry is allowed by purchase or subscription, the cost of the product or service is no greater than the cost would be without the opportunity to participate in the Promotion. No entry fee is charged by the Promoter to enter the Promotion.
9. Prizes are awarded ‘as is’ and with the terms and conditions set out in these terms and conditions, and the redemption conditions of the prize. The conditions may include a date of expiry.
10. The value of the prizes is accurate and based upon the recommended retail value of the prizes (inclusive of GST) at the date of printing. The Promoter accepts no responsibility for any variation in the value of the prizes after that date.
11. No part of a prize is exchangeable, redeemable for cash or any other prize or transferable, unless otherwise specified in writing by the Promoter.
12. If a prize (or portion of a prize) is unavailable the Promoter reserves the right to substitute the prize (or that portion of the prize) to a prize of equal or greater value and specification, subject to any written directions of a regulatory authority.
13. Each prize will be awarded to the person named in the entry and any entry that is made on behalf of an entrant or by a third party will be invalid. If there is a dispute as to the identity of an entrant or winner, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant or winner.
14. Entrants’ personal information will be collected by the Promoter. Personal information will be stored on the Promoter’s database. The Promoter may use this information for future marketing purposes regarding its products, including contacting the entrant electronically. The Promoter will handle personal information in accordance with its privacy policy which is located at https://chatime.com.au/privacy/. The Promoter collects personal information about entrants to enable them to participate in this Promotion and may disclose the entrants’ personal information to third parties including its contractors and agents, prize suppliers and service providers to assist in conducting this Promotion and to the State and Territory lottery departments as required under the relevant lottery legislation. If the entrant does not provide their personal information as requested, they may be ineligible to enter or claim a prize in the Promotion.
15. For the purposes of public statements and advertisements, the Promoter may only publish the winner’s surname, initial and postcode of residence.
16. It is a condition of accepting the prize that a winner (or their parent or legal guardian if under the age of 18) may be required to sign a legal release as determined by the Promoter in its absolute discretion, prior to receiving a prize. If a winner is under the age of 18, a nominated parent or legal guardian of the winner will be required to sign the legal release on the winner’s behalf.
17. If a prize is provided to the Promoter by a third party, the prize is subject to the terms and conditions of the third-party prize supplier. The terms and conditions which apply to the prize at the time it is issued to the winner will prevail over these Conditions of Entry in the event of any inconsistency. To the extent permitted by law the Promoter accepts no responsibility or liability for any delay or failure by the third party to deliver the prize, any delay or failure relating to the prize itself or failure by the third party to meet any of its obligations in these Conditions of Entry or otherwise.
18. Any guarantee or warranty given is in addition to any relevant statutory guarantees and warranties and nothing in these Conditions of Entry restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth).
19. If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected entries, or suspend or modify a prize, subject to State or Territory regulation.
20. The Promoter reserves the right, at any time, to validate and check the authenticity of entries and entrant’s details (including an entrant’s identity, age and place of residence). In the event that a winner cannot provide suitable proof as required by the Promoter to validate their entry, the winner will forfeit the prize in whole and no substitute will be offered. Incomplete, indecipherable, inaudible, incorrect and illegible entries, as applicable, will at the Promoter’s discretion be deemed invalid and not eligible to win. Entries containing offensive or defamatory comments, or which breach any law or infringe any third party rights, including intellectual property rights, are not eligible to win. The use of any automated entry software or any other mechanical or electronic means that allows an individual to automatically enter repeatedly is prohibited and may render all entries submitted by that individual invalid.
21. The Promoter reserves the right to disqualify entries in the event of non- compliance with these Conditions of Entry. In the event that there is a dispute concerning the conduct of the Promotion or claiming a prize, the Promoter will resolve the dispute in direct consultation with the entrant. If the dispute cannot be resolved the Promoter’s decision will be final.
22. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person’s negligence or wilful misconduct) in connection with this Promotion or accepting or using any prize (or recommendation). For the sake of clarity, this clause shall not apply where the Promoter has contributed to or caused such loss, expense, damage, personal injury or death and shall not apply to any liability which cannot be excluded by law (in each case the Promoter’s liability is limited to the minimum allowable by law).
23. The winner(s) will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Promotion, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them.
24. The Promoter accepts no responsibility for any tax implications and the entrant must seek their own independent financial advice in regards to the tax implications relating to the prize or acceptance of the prize.
25. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of these rights.
26. Authorised under: NSW Authority No. TP/02690, ACT Permit No. TP 25/00625 and SA Permit No. T25/466