What is the application process? How long does it take?
The application process is very straightforward and typically takes between 4-8 weeks from the time you submit your application.
For further details on what the application process entails see our 8 easy steps
Is the application fee refundable?
Yes. As per the Franchising Code of Conduct the application fee is 100% refundable should you choose not to proceed at any stage of the application process.
What is the total investment? What does this price include?
The investment for a new Chatime franchise starts at $250,000 (+ GST). This includes your store design and shop fit out as well as equipment, signage and starting inventory.
Does Chatime offer financing?
Chatime is accredited with the ANZ Bank. This means ANZ are familiar with Chatime’s brand and franchise model thus making the lending process much easier for you.
Finance of up to 50% of the purchase price is offered provided you meet ANZ lending criteria.
If further information is required we can put you in contact with our specialised lending manager to discuss this option further.
What ongoing fees will I incur?
A Royalty Fee (5.5%) and Marketing Levy (3.5%) are payable monthly and are based off your store’s sales.
As with running any business there will be other costs that you will incur. These will be outlined to you further within the application process.
What training can I expect to receive?
We provide a comprehensive 4 week training program for all new franchisees which covers all in store operations in addition to management training.
The training schedule is split into two categories;
1 week of theory-based knowledge conducted at our Sydney Central Support office.
3 weeks of hands-on practical training in one of our T-Breweries located in either NSW or Victoria.
Do I receive ongoing support?
Yes! All Chatime franchisees receive the services of a dedicated Business Development Manager (BDM) who can provide assistance in your day to day needs as well as ongoing business mentoring and support.
In addition to this, our Central Support team is always on hand to assist with everything from Marketing and Human Resources to Leasing, Supply Chain, IT and more!
Do I need to work in the business?
At Chatime our experience shows us that the most successful stores are those with a hands-on owner-operator. Which is why we are looking for those willing to invest their time and energy in the store for a minimum 6 month time period.
Do I need to be a Citizen or Permanent Resident of Australia?
Yes. At least one of the applicants must be an Australian citizen or hold a Permanent Australian Residency in order to purchase a Chatime store.
If you have applied for PR status you may also apply for a Chatime franchise and proceed through the application process. However, settlement cannot occur until proof of Residency status is supplied.